Privacy Policy

1. Who We Are

Harlow Guide ("we", "our", "us") is a local business directory for Harlow, Essex. This policy explains how we handle your personal data when you use our website at harlowguide.co.uk.

2. What Data We Collect

We collect the following data:

• Contact form submissions: Name, email, and message content when you contact us.
• Newsletter subscriptions: Email address when you sign up for our newsletter.
• Business listings: Business name, address, contact details, and other publicly available business information.
• Analytics: Anonymous page view data via Umami (a privacy-focused, cookie-free analytics tool). No personal data or cookies are used for analytics.
• Reviews: Name and content when you leave a review on a business listing.

3. How We Use Your Data

• To respond to contact form enquiries.
• To send newsletters (only with your explicit consent, and you can unsubscribe at any time).
• To display business information in our directory.
• To understand how visitors use our site and improve the experience.

4. Cookies

Harlow Guide does not use tracking cookies. Our analytics provider (Umami) is fully cookie-free and GDPR-compliant. We do not use any third-party advertising or tracking scripts.

5. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. Business listing data displayed on our site is publicly available information.

6. Data Retention

Contact form data is retained for up to 12 months. Newsletter subscriptions are retained until you unsubscribe. Business listing data is retained as long as the listing is active.

7. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Unsubscribe from newsletters at any time.
• Request removal of a business listing.

To exercise any of these rights, please contact us.

8. Contact

If you have questions about this privacy policy, please contact us at [email protected].